I wanted to thank you for your excellent customer service each time I’ve contacted you for assistance. I know you would have many demands as a “Regional Account Manager,”and yet you always get back to me in a timely fashion. Your responsiveness is particularly appreciated because by the time I’m contacting you, we have an issue that needs to be resolved. And solve things you do! You making a commitment to me to re-schedule pickups based on our immediate needs means that I now have answers for people at this end. Shredding services should never pose a problem – they should always be solution driven, and we experience that because of you.
Thank you for being there for us. Your exceptional customer service is always appreciated.