3 Factors to Consider When Choosing a Shredding Partner

As identity theft incidents continue to rise, more companies are realizing the benefit of outsourcing their paper shredding needs. Having a document shredding partner you can trust not only lowers the privacy breach risks for your organization but also saves time and money. But how can you make sure that the vendor destroying your sensitive and confidential information is right for your company? There are three key factors to consider when choosing a paper shredding partner.

1. Who owns and runs the shredding company?

Like any vendor that provides a critical service to your company, you need to know who is shredding your business information. This goes beyond brand recognition. You want to be able to pick up the phone and talk to someone who takes the time to assess your information destruction needs and provide your company with a customized solution. There may be times when you have an emergency need that falls outside of standard service definitions. In those instances you need to be able to deal with someone who is familiar with your account and can provide an expedient solution.

A private, family-owned document shredding company that is active within your community truly understands the value of customer service. The owners are intimately involved in day-to-day operations and are often available to address specific needs in person. This means your call won’t be routed to a call center and there’s no jumping through hoops to talk to a decision maker. Personalized service is a rule rather than an exception.

2. Privacy protection is more than lip service

Let’s face it: Any company can say that they will protect the privacy of your information, but what measures have they put in place to ensure that? When shopping around for a paper shredding company, there are non-negotiables that you should look for. The first is NAID AAA Certification. NAID, the National Association for Information Destruction, is an international trade organization for information destruction companies. AAA Certification means that your shredding services provider adheres to strict standards in their secure destruction process, encompassing:

  • operational security
  • employee hiring and screening
  • responsible disposal
  • strict insurance requirements

Secondly, the paper shredding technicians handling your documents should be professionally trained and bonded. Third, your shredding vendor should use state-of-the-art collection and shredding systems to ensure your confidential information is safely and properly destroyed.

3. Breadth of service

There’s a good chance that you have more than just documents that need to be securely destroyed. You may also have the following items that contain confidential data:

  • hard drives, tapes, and CDs
  • outdated stock, promotional materials, or recalled products
  • medical and pharmaceutical records

Rather than having to hire separate vendors to handle the destruction of items in each of these categories, it’s easier and more cost-effective to have one trusted, secure disposal source. The same shredding company that helps ensure identity theft protection and compliance for your paper documents can also do so for your all of your other information assets.

Shred Guard provides professional document shredding and information destruction solutions to businesses throughout Newfoundland, New Brunswick, Prince Edward Island and Nova Scotia. To find out more, please contact us by phone or complete the form on this page.

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